6/5/2023 0 Comments Unable to register snood plus![]() ![]() Please send your items back to us within 60 days of receipt. At present, we are unable to offer exchanges but we would be happy to issue store credit! That way, if you wish to try another size, please re-order from our website. Returns will be sent to our centre in Sarasota, Florida via USPS. Please allow up to 5 working days for money to come back to your bank account if a refund has been requested. Once we have received your parcel we will process your request within 14 working days. Your item must be returned within 60 days of dispatch date. Please make sure the original packaging is undamaged and labels still attached. To be eligible for a return/refund/exchange or store credit, please ensure your item is unworn and in the same condition that you received it. You can process your return here (at present, this service is only available to UK and USA customers). If you would like to return or exchange for another item/size/colour - no problem! We want you to be completely happy with your purchase and will help in any way we can. Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email or by emailing us at & Exchanges DPD Express International 2-4 days = £8.00.Please be assured that we are doing everything in our power to resolve this situation, but EU importation law is outside of our control. The order will not be released until you have paid the appropriate fees. Upon the goods arrival into your country you will be contacted by your local courier, advising you as to any customs duty and clearance fees payable by yourself. This is outside of our control and the charges vary, dependant upon which country you reside in. Important - EU Shipments from July 1st 2021įrom July 1st 2021 all orders delivered to an EU member state from a country outside of the EU, will be subject to local duty & customs clearance charges. UPS Express International 2-5 days = $12.00Īll USA orders will be shipped next working day (Monday to Friday dispatch only).DHL Express International 2-7 days = $10.00.If you have bought an item along with a pre-ordered product, we now offer the option to ship the items separately. **DPD will not deliver to the following areas - Scottish Highlands & Islands, Isle of Man, Isle of Scilly, Channel Islands, Dublin or Northern Ireland *Certain postcodes around the UK will default to a 2 day service ![]() Amazon Logistics Next Day Service*, orders over £85 = £3.95.Amazon Logistics Next Day Service*, orders under £85 = £5.95.Amazon Logistics Two Day Service, orders over £85 - FREE.Amazon Logistics Two Day Service, orders under £85 = £3.95.If your order is placed after 1500, it will be dispatched the next working day if next-day shipping is selected. All orders are dispatched Monday to Friday up to 1500 (excluding Bank Holidays). ![]()
0 Comments
Leave a Reply. |